Frequently Asked Questions
Everything you need to know about your Dr. Woof order.
What is the shipping timeframe for my order?
We typically process orders within 1-2 business days. Standard shipping takes 3-7 business days, while express options are available at checkout for faster delivery.
How do I find the right size for my scrubs?
Each product page features a detailed 'Size Guide' button. We recommend measuring your favorite garments and comparing them to our chart to ensure a perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unwashed and unworn items with original tags. Exchanges are free, while returns for a refund may incur a small processing fee.
Are your fabrics antimicrobial and moisture-wicking?
Yes, our specialized performance fabrics are designed specifically for healthcare professionals, featuring moisture-wicking technology and four-way stretch for maximum comfort.
Do you offer group discounts for clinics or hospitals?
Absolutely! We provide tiered discounts for bulk orders. Please contact our corporate sales team via the 'Group Orders' link in the footer for a custom quote.
How should I care for my Dr. Woof apparel to ensure longevity?
We recommend machine washing cold with like colors and tumble drying on low. Avoid bleach and high-heat ironing to maintain the integrity of the performance fibers.